Support

Stuck, confused, or found a bug? A real person reads every message.

Email us at

support@bimbo.fit

We aim to reply within two business days.

It helps if you include your iPhone model, iOS version, the bimbo version (Settings, then About), and what you were doing when it went wrong. A screenshot is great. Please do not send passwords.

Common questions

When can I download bimbo?

bimbo is in early testing. It is coming soon to the App Store for iPhone. Email us with the subject "waitlist" to hear when it is out.

How do my shift emails get into bimbo?

bimbo gives you a personal forwarding address. Forward your studio schedule emails to it and bimbo adds the shifts to your calendar. We never read your inbox.

Are my receipt and routine photos uploaded?

The text in your photos is read on your iPhone, not on our servers. The photo and the result are saved to your account so you can see them on your devices. See the privacy policy for details.

Does bimbo track my location all the time?

No. Location is only used while a trip you started with "going to work" is running. When you end the trip, tracking stops.

How do I delete my account and data?

You can delete your account in the app under Settings. You can also email support@bimbo.fit from the address on your account and we will delete it for you.

Is bimbo tax or legal advice?

No. bimbo helps you keep records. Check with your accountant before you claim anything.